24-Hour Helpline: (65) 6735 5000
Fax: (65) 6732 6733 | Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

About ParkwayHealth Patient Assistance Centre
ParkwayHealth operates more than 35 ParkwayHealth Patient Assistance Centres (PPAC) located across the globe, reaching out to patients and providing them with worldwide fuss-free access to our quality healthcare services.

Round the clock, our helpline service links referral sources to our hospitals with a professional yet personalised touch. With our in-depth experience in serving international patients, we know how to make them feel comfortable and welcome.

Our patients trust the instant and convenient access that we offer to them, allowing us to be the healthcare provider of their choice.

As a medical hub, Singapore attracts many patients from across the world, and ParkwayHealth accounts for about 55 percent of the total referral to our three hospitals in Singapore - Gleneagles Hospital, Mount Elizabeth Hospital and Parkway East Hospital. We have continuously worked towards maintaining our reputation and now we are known as a reliable healthcare provider across many borders.

Your one-stop provider for seamless patient care

• Accommodation (hotel/service apartment)
• Airport pick-up and transportation
• Assistance before, during and after hospitalisation
• Billing and financial enquiries
• Direct admission arrangement
• Evacuation and repatriation assistance
• Multi-language translation/interpreter service
• Medical referrals and appointments
• Travel-related assistance (flight reservation/confirmation, or visa extension)
• Sightseeing in Singapore
• General enquiries
• Other services upon request