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Frequently Asked Questions (FAQs)
Helping you make the right decisions

How do I schedule an appointment with a healthcare
establishment in Singapore?

You can contact the healthcare establishment of your choice directly, via telephone, fax, email or letter.

Most hospitals in Singapore have International Patient Service Centres. These cater to international patients, meeting their personal, cultural and travel-related needs. The professional staff at these centres will provide you with assistance. They can arrange for consultations, second opinions or treatments, and coordinate appointments. They can also offer cost estimates, interpretation services and facilitate travel arrangements.

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Can I seek treatment at a Singapore healthcare establishment without a medical appointment?
It is best to schedule appointments before your arrival to minimise delays and inconvenience.

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When making a medical appointment, what information must I provide?
You need to furnish your name, as shown in your passport, your present address, date of birth, a brief note on your medical problem and the preferred date of the appointment.

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Which documents must I bring?
You must have on hand all relevant information on your medical condition, including X-rays, medical history/records, and your current medication. It is useful to have supporting documentation on your prescription drugs. Carry the contact details of your local doctor who has referred you.

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I need urgent medical attention in an emergency, do I require a visa?
If your condition requires immediate attention, the hospital or the International Patient Service Centre is able to liaise with the Immigration & Checkpoints Authority on your behalf to expedite the visa process.

If you have not applied for a visa prior to arrival, you will be granted passage based on a special pass issued at the checkpoint. After your entry into Singapore, post-arrival visa formalities will have to be settled.

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Will the time required for processing my visa be reduced if I need urgent medical attention in Singapore?
If your condition warrants urgent medical treatment and attention, the hospital or the International Patient Service Centre is able to liaise with the local immigration authorities (Immigration & Checkpoints Authority) on your behalf to facilitate and expedite the visa process.

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Do I have to apply for a visa for each visit, especially when I need to be in Singapore frequently for consultation and follow-up treatment?
You will require Multiple Journey Visas (MJV) which allow you multiple entries. Applications for MJV have to be accompanied by letters from your selected healthcare establishment, explaining how frequently you need treatment. The healthcare establishment is able to assist you with your application.

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Am I able to bring my medication with me to Singapore?
The containers should be clearly marked with the generic name of the medication and that it is for personal consumption due to your medical condition. You may also want to bring along the prescription for the medication to show that you legally use it.

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If I do not have a referral from my local doctor, can I set up an appointment with a doctor in Singapore?
Yes, you may contact any of the healthcare establishments in Singapore directly and make appointments accordingly. It is important that you bring along information about your previous medical treatment and your medical records.

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My family is accompanying me for my medical treatment. Where can they stay?
When you make an appointment with the healthcare establishment, let them know that your family will be travelling with you, and they will make the necessary accommodation arrangements. It would be helpful if you can give the healthcare establishment an indication of your budget as well.

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I do not speak English, how can I get help with communication?
Singapore is a multicultural and multiracial country. Many Singaporeans are conversant in Mandarin, Chinese dialects, Malay, Tamil and a host of other foreign languages. Interpretation services are available at all major healthcare establishments to ensure that international patients are able to communicate effectively with our medical professionals. Should you require interpretation services, please contact the healthcare establishment directly.

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I'm a foreigner and would like to give birth in Singapore. Is this possible?
Yes, please make an application through a sponsor in Singapore before your arrival. Your local sponsor will submit the application and once approved, a security deposit of between S$1,000 to S$5,000 would need to be furnished. You may like to refer to the Immigration & Checkpoints Authority website on Social Visit Pass Application for more information on the application procedure.

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